Privacy Policy

PRIVACY POLICY

Last Updated: October 21, 2026

This Privacy Policy describes how Hubei Jilinqing Network Technology Co., Ltd., operating under the brand name avyneroai (“avyneroai,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information in connection with our online beauty and personal care store.

We recognize that protecting customer information is an important part of providing a transparent online shopping experience.

This policy explains what information may be collected when you browse our makeup and beauty collections, place orders, use available account features, contact customer support, subscribe to communications, or otherwise interact with our website.

These activities and related online functions are collectively referred to throughout this document as the “Services.”

Where processing personal information requires consent under applicable law, we will seek the necessary authorization before carrying out the relevant activity.

OFFICIAL BUSINESS & PRIVACY CONTACT INFORMATION

The following information identifies the company responsible for operating avyneroai and overseeing its relevant personal information processing activities.

Brand Name:

avyneroai

Legal Company Name:

Hubei Jilinqing Network Technology Co., Ltd.

Registered Business Address:

Room 16, 19th Floor, Block B, Building G1, Poly City Phase II, Tieji Road, Tuanjie Avenue, Heping Subdistrict, Hongshan District, Wuhan, Hubei Province, China

Customer Support & Privacy Email:

service@avyneroai.com

Business Telephone:

+86 27 6538 4701

Hubei Jilinqing Network Technology Co., Ltd., doing business as avyneroai, operates this website and is responsible for the personal information processing activities described in this Privacy Policy to the extent that it determines their purposes and means.

Customers may use the contact details above to submit privacy-related questions, personal data requests, or inquiries concerning our online store.

1. PERSONAL INFORMATION WE MAY COLLECT

The categories of personal information collected depend on how customers interact with our website and Services.

Information may be submitted directly by customers, collected automatically through website technologies, or received from authorized third-party service providers.

Information Provided Directly by Customers

When making a purchase, registering an account where available, contacting our support team, or using other features, you may provide:

  • Full name

  • Email address

  • Telephone number

  • Billing and delivery addresses

  • Customer account details

  • Product selections and preferences

  • Makeup shades or product variations selected

  • Order and purchase information

  • Customer service correspondence

  • Product reviews and feedback

  • Survey responses

  • Other information voluntarily submitted

This information may be used to process purchases, coordinate deliveries, respond to customer inquiries, and administer after-sales requests.

Purchase, Payment & Transaction Information

When a customer places an order, we may collect and maintain information concerning:

  • Merchandise purchased

  • Product quantities

  • Selected product options

  • Transaction amounts

  • Billing and payment status

  • Shipping destinations

  • Selected delivery services

  • Order confirmations

  • Shipment tracking details

  • Return and refund records

  • Related customer communications

Payment transactions may be handled through authorized third-party payment processors.

Depending on the payment service used, we may receive transaction confirmations and limited payment information without directly storing complete payment card numbers.

These records support order administration, fulfillment arrangements, customer assistance, and appropriate business documentation.

Information About Other Recipients

If a customer orders a product for another individual or arranges delivery to a different recipient, we may receive that person's name, address, contact number, and other information necessary to complete delivery.

Customers should ensure that they have an appropriate basis for providing another person's personal information.

Automatically Collected Technical Information

Certain technical and usage information may be generated when visitors access our website.

Depending on the device, browser, and technologies enabled, this may include:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device category

  • Operating system

  • Device identifiers

  • Referring website information

  • Pages viewed

  • Links and features accessed

  • Website interaction records

  • Approximate geographic location

  • Access dates and times

  • Website performance information

Such information may be collected through cookies, analytics services, tracking pixels, server logs, and comparable technologies.

2. COOKIES & WEBSITE TRACKING TECHNOLOGIES

avyneroai may use cookies and similar technologies to operate essential website functions, remember selected preferences, understand website performance, and improve the shopping experience.

Depending on the services enabled, these technologies may include the following categories.

Essential Website Cookies

These support necessary functions such as:

  • Shopping cart operations

  • Secure checkout

  • Account access where available

  • Website navigation

  • Transaction security

  • Fraud prevention

Some essential cookies are necessary for the website to function properly.

Analytics & Performance Cookies

Analytics technologies may help us evaluate website traffic, understand how visitors navigate different pages, identify technical issues, and improve website usability.

Functional & Preference Cookies

These technologies may remember selected preferences, including language, currency, geographic region, or other available website settings.

Advertising & Measurement Cookies

Where enabled and permitted by applicable law, advertising technologies may help us evaluate marketing campaign performance, measure promotional interactions, and understand customer engagement with advertising.

These activities are subject to applicable consent requirements and privacy choices.

Customers may be able to manage certain cookies through browser settings, device controls, or available website privacy preference tools.

Disabling certain technologies may affect shopping cart functionality, account access, or checkout services.

3. ANALYTICS, ADVERTISING & CAMPAIGN MEASUREMENT

We may work with independent analytics providers, advertising platforms, and measurement services to evaluate website performance and understand how visitors interact with our beauty and personal care collections.

Depending on the systems enabled, these providers may use cookies, tracking pixels, device identifiers, or similar technologies.

Information obtained through these tools may support:

  • Website traffic analysis

  • Visitor interaction measurement

  • Product page performance evaluation

  • Advertising campaign reporting

  • Promotional effectiveness analysis

  • Website navigation improvements

  • Customer experience enhancements

  • Understanding interest in available collections

Third-party providers may process certain information according to their own privacy policies and relevant contractual requirements.

Depending on applicable privacy laws, customers may have rights to restrict, object to, or opt out of certain advertising-related processing.

Where permission or additional privacy controls are legally required, we will provide appropriate mechanisms.

4. INFORMATION RECEIVED FROM EXTERNAL PROVIDERS

Some personal information may be received from third parties that assist with operating our online store and related services.

Depending on the business arrangements in place, these organizations may include:

  • E-commerce platform providers

  • Payment processing companies

  • Shipping carriers

  • Warehouse and fulfillment partners

  • Logistics service providers

  • Fraud prevention services

  • Website analytics platforms

  • Advertising and marketing providers

  • Customer communication systems

  • Email service providers

  • SMS messaging services

  • Website hosting and cloud technology providers

For example, payment service providers may supply transaction verification information, while shipping carriers may provide tracking updates.

We may also receive information when customers interact with avyneroai through social media platforms or other external communication services.

Such information is handled in accordance with relevant privacy requirements.

5. PURPOSES FOR PROCESSING CUSTOMER INFORMATION

We use personal information for activities reasonably connected with providing our Services, operating our business, fulfilling customer purchases, and complying with applicable legal obligations.

Order Administration & Fulfillment

Information may be processed to:

  • Receive customer orders

  • Confirm purchases

  • Verify payment transactions

  • Prepare merchandise

  • Coordinate fulfillment

  • Arrange shipping and delivery

  • Provide shipment tracking details

  • Maintain transaction records

Customer Support & After-Sales Services

Relevant information may be used to:

  • Respond to product inquiries

  • Provide information about makeup and beauty products

  • Review order-related questions

  • Investigate delivery concerns

  • Process eligible returns

  • Arrange exchanges or replacements

  • Administer refunds

  • Resolve complaints and disputes

Website Operations & Security

We may process certain information to:

  • Detect suspicious transactions

  • Prevent fraudulent activity

  • Protect customer accounts

  • Maintain website security

  • Improve website functionality

  • Evaluate operational performance

  • Manage applicable promotions

Marketing & Business Communications

Where permitted, we may use information to send authorized promotional messages, provide relevant product recommendations, and measure advertising performance.

Legal & Regulatory Requirements

Information may be processed when necessary to comply with applicable tax, accounting, regulatory, contractual, or legal obligations.

Where required, processing will be based on an appropriate legal basis, such as contractual necessity, legal obligations, legitimate interests, or consent.

Additional notice or consent will be provided where required before processing information for materially different purposes.

6. PROMOTIONAL EMAILS & BEAUTY COLLECTION UPDATES

Customers who subscribe to marketing communications or otherwise provide the necessary authorization may receive promotional emails from avyneroai.

Depending on available campaigns, these messages may contain:

  • New beauty product announcements

  • Makeup collection updates

  • Information about new arrivals

  • Promotional discounts

  • Special shopping events

  • Product recommendations

  • Store announcements

  • Other promotional information

Customers may discontinue promotional emails using the unsubscribe link included in the relevant message.

You may also contact:

service@avyneroai.com

Choosing not to receive marketing emails does not prevent necessary transaction-related communications.

These may include order confirmations, payment notices, shipping updates, refund information, security notifications, and customer support responses.

7. SMS & MOBILE MESSAGE SERVICES

Where mobile messaging services are enabled, avyneroai may send SMS or similar communications in accordance with applicable consent requirements.

Depending on the services available, these messages may include:

  • Order confirmation notifications

  • Shipping and tracking updates

  • Delivery information

  • Customer support communications

  • Authorized promotional offers

  • Checkout reminders where legally permitted

Marketing-related mobile messages are subject to applicable consent and opt-out requirements.

Standard message or data charges may apply according to the recipient's mobile service provider.

Where supported, customers may stop promotional text messages by following the opt-out instructions included in the communication, such as replying STOP.

Necessary service communications may continue where permitted by law.

8. SHARING PERSONAL INFORMATION WITH THIRD PARTIES

We may disclose relevant personal information to authorized third parties where reasonably necessary to provide our Services, complete purchases, administer business operations, or comply with applicable legal obligations.

Operational Service Providers

Information may be shared with providers supporting:

  • Website hosting and administration

  • E-commerce infrastructure

  • Payment processing

  • Inventory management

  • Product fulfillment

  • Shipping and delivery

  • Customer service operations

  • Fraud detection

  • Website security

  • Analytics and performance measurement

  • Advertising services

  • Email and mobile communications

  • Data storage and information technology

We expect service providers to handle relevant information in accordance with applicable contractual responsibilities and legal requirements.

Advertising & Technology Partners

Where permitted by law, certain information may be disclosed to advertising, analytics, or technology partners for campaign measurement and other authorized business purposes.

Such activities are subject to applicable privacy rights, consent requirements, and opt-out mechanisms.

Legal & Security Disclosures

We may disclose relevant information when reasonably necessary to:

  • Comply with applicable legal requirements

  • Respond to valid legal proceedings

  • Address lawful government requests

  • Investigate suspected fraud

  • Enforce applicable website policies

  • Protect customer rights and safety

  • Maintain the security of our Services

Business Transfers

If the business becomes involved in a merger, acquisition, restructuring, financing transaction, asset transfer, insolvency proceeding, or similar corporate event, relevant information may be transferred in connection with that process.

Appropriate safeguards and notices will be provided when required by law.

9. AGGREGATED, ANONYMIZED & DE-IDENTIFIED DATA

We may create statistical, aggregated, anonymized, or appropriately de-identified information based on website interactions and business records.

When properly de-identified, such information is not reasonably capable of identifying a particular individual.

This information may support:

  • Business analysis

  • Website improvement

  • Product interest evaluation

  • Operational research

  • Performance measurement

  • Planning future service improvements

  • Other lawful business purposes

We will manage de-identified information in accordance with applicable requirements and will not attempt to re-identify it except where legally permitted.

10. YOUR PERSONAL INFORMATION RIGHTS

Depending on your jurisdiction and the privacy laws applicable to our activities, you may have certain rights regarding personal information.

These rights may include:

  • Requesting access to eligible information

  • Correcting inaccurate personal records

  • Requesting deletion of qualifying information

  • Restricting certain processing activities

  • Objecting to particular uses of personal information

  • Requesting data portability where applicable

  • Withdrawing previously provided consent

  • Obtaining information about relevant disclosures

  • Opting out of qualifying advertising-related processing

The availability and scope of these rights may vary according to applicable law and may be subject to specific legal exceptions.

Submitting a Privacy Request

Please email:

service@avyneroai.com

Describe the nature of your request and provide sufficient information to help us identify the relevant records.

Where reasonably necessary, we may request additional information to verify your identity.

Some records may need to be retained for lawful purposes, including accounting, taxation, transaction administration, fraud prevention, and dispute resolution.

11. CALIFORNIA CONSUMER PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), to the extent these laws apply to our business.

Depending on eligibility and applicable requirements, these rights may include:

  • Knowing what categories of personal information are collected

  • Understanding the purposes of data collection

  • Learning about categories of information sources

  • Obtaining information about relevant disclosures

  • Requesting access to eligible records

  • Correcting inaccurate personal information

  • Requesting deletion of qualifying data

  • Opting out of certain sales or sharing of personal information

  • Limiting certain uses of sensitive personal information where applicable

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

California Privacy Requests

Email: service@avyneroai.com

Suggested Subject: California Privacy Request

Please include sufficient information for us to understand your request and perform any reasonably necessary identity verification.

Where applicable law requires additional privacy notices, opt-out mechanisms, or other consumer controls, we will provide them as required.

12. CHILDREN'S PERSONAL INFORMATION

The avyneroai online store is not directed toward children under the age of 13.

We do not knowingly solicit or collect personal information directly from children under 13 in violation of applicable legal requirements.

If we become aware that information relating to a child has been collected improperly, we will take appropriate steps to delete or otherwise manage that information according to applicable law.

Parents or guardians who believe a child has submitted personal information through our website may contact:

service@avyneroai.com

We will review the concern and respond appropriately.

13. SECURITY & PROTECTION OF CUSTOMER INFORMATION

We recognize the importance of protecting personal information entrusted to our online store.

avyneroai seeks to maintain reasonable administrative, organizational, and technical safeguards designed to reduce risks involving unauthorized access, improper disclosure, misuse, alteration, loss, or destruction of personal information.

Depending on the systems involved, these safeguards may include:

  • Appropriate access controls

  • Transaction security measures

  • Website security monitoring

  • Authorized technology providers

  • Payment processing safeguards

  • Reasonable information-handling procedures

When sensitive payment information is transmitted, relevant security technologies may be provided by authorized payment service providers.

However, no internet-based service, electronic transmission, or information storage system can guarantee complete security.

Customers are encouraged to protect account passwords, personal devices, and sensitive login information.

If you suspect unauthorized activity associated with our store, please contact our support team.

14. LINKS TO EXTERNAL WEBSITES & SERVICES

Our online store may contain links to websites and services operated independently from avyneroai.

These may include payment platforms, shipping carrier websites, social media services, or other external resources.

Independent providers may collect and process personal information according to their own privacy policies.

avyneroai does not directly control the privacy procedures, website content, or security practices of third-party operators.

We encourage customers to review the relevant privacy notices before sharing personal information with external services.

15. INTERNATIONAL DATA PROCESSING & TRANSFERS

Because avyneroai operates an online retail business and may work with technology, payment, fulfillment, and logistics providers in different countries, customer information may be transferred, stored, accessed, or processed outside the customer's country of residence.

Privacy and data protection requirements may differ between jurisdictions.

Where legally required, we will use appropriate safeguards and transfer mechanisms when personal information is processed internationally.

Information may be handled by the Company or authorized service providers in jurisdictions where their operations are located, subject to applicable legal requirements.

16. RETENTION OF PERSONAL INFORMATION

We retain personal information for periods reasonably necessary to fulfill the purposes described in this Privacy Policy and comply with applicable legal or operational obligations.

Retention requirements may vary depending on the category of information and the reason for processing it.

Relevant purposes may include:

  • Completing customer purchases

  • Maintaining transaction records

  • Coordinating order fulfillment

  • Providing customer service

  • Processing returns and refunds

  • Meeting accounting obligations

  • Complying with tax requirements

  • Preventing or investigating fraud

  • Resolving disputes

  • Addressing legal claims

  • Satisfying regulatory obligations

  • Enforcing applicable contractual terms

When information is no longer reasonably required, we may securely delete, anonymize, de-identify, or otherwise dispose of it in accordance with applicable law.

17. MANAGING COMMUNICATION PREFERENCES

Customers may manage certain promotional communication preferences using available unsubscribe or opt-out options.

Marketing Emails

To stop receiving promotional emails, select the unsubscribe link included in the relevant communication.

Promotional SMS Messages

Where supported, follow the opt-out instructions included in promotional text messages.

Customer Support Assistance

You may also contact:

service@avyneroai.com

Discontinuing promotional communications does not prevent us from sending necessary transactional or customer service messages.

These may include:

  • Order confirmations

  • Payment-related notices

  • Shipping and tracking updates

  • Delivery notifications

  • Return and refund communications

  • Security-related messages

  • Customer support responses

18. UPDATES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically to reflect changes in our business operations, website functionality, technology arrangements, privacy practices, or applicable legal requirements.

When revisions are made, the updated version will be published on this page.

The Last Updated date identifies the most recent revision.

Where required by law, we will provide additional notice or obtain appropriate consent before implementing material changes.

We encourage customers to review this page periodically to remain informed about our privacy practices.

19. PRIVACY QUESTIONS, REQUESTS & COMPLAINTS

If you have questions about how we collect, use, share, retain, or protect personal information, please contact our customer support team.

You may also use the following contact information to submit a privacy request or raise a concern about our data-handling practices.

Customer Support & Privacy Email:

service@avyneroai.com

Business Telephone:

+86 27 6538 4701

We will review privacy-related communications and respond in accordance with applicable legal requirements.

Depending on your jurisdiction, you may also have the right to submit a complaint to an appropriate privacy or data protection authority.

20. RESPONSIBLE ENTITY & OFFICIAL COMPANY DETAILS

For matters involving this Privacy Policy, personal information, privacy rights, data processing, or communication preferences, please contact the company responsible for operating avyneroai.

Brand Name:

avyneroai

Legal Company Name:

Hubei Jilinqing Network Technology Co., Ltd.

Registered Business Address:

Room 16, 19th Floor, Block B, Building G1, Poly City Phase II, Tieji Road, Tuanjie Avenue, Heping Subdistrict, Hongshan District, Wuhan, Hubei Province, China

Customer Support & Privacy Email:

service@avyneroai.com

Business Telephone:

+86 27 6538 4701

Hubei Jilinqing Network Technology Co., Ltd., operating under the brand name avyneroai, is the legal entity responsible for administering the avyneroai online store and overseeing the personal information processing activities described in this Privacy Policy, to the extent that it acts as the relevant data controller or business under applicable law.

The company coordinates website administration, online retail services, and customer support activities associated with purchases made through avyneroai.

We aim to maintain accessible privacy information and provide appropriate assistance with questions about the collection, processing, protection, and management of personal information.

Thank you for visiting avyneroai and taking the time to review our Privacy Policy.